Frequently Asked Questions

We will dispatch your Skyfi Labs Online Course kit within 24 hours of your payments in a securely packed state from Bangalore through DTDC/ Bluedart or other major courier. We will send you the tracking number by email so you can track the package. The kit should reach you within 4-5 days depending on your location.

No, absolutely not! You can develop further projects with your kit after you finish your online course.

Skyfi Labs kits come with 100% replacement warranty. Also, we make sure that the kits are tested well before dispatching them to you.

The time varies depending on the course. You can check the details in the course page.

Yes! You can attend the course and develop the project anytime and anywhere at your own pace.

Yes! You have the complete flexibility of doing the course as per your convenience. You can always pause and resume the course anytime before 45 days from the date of enrolment.

Yes! We provide "Certificate of Completion" for all participants who successfully complete their project and submit the assignment. The certificate will be available for download in your 'My Skyfi Labs' account within 24 Hours of assignmnent submission. In some courses, we also provide 'Certificate of Completion with Distinction' if you complete the challenge provided at the end of the course. You can visit your course page for more information.

You can use the "Ask Experts" option in your learning portal to schedule 1-1 doubt clarification sessions with our experts. Our technical expert will call and assist you on the time that you choose.

The refund can be claimed within 3 days of the kit reaching you. You will have to ship the kit back to us and the refund will be initiated once we receive the kit.
For refund policy on online live classes for kids, please see the "Online Live Classes for Kids FAQs" section below.

Sure! You can always do the program with your friends by paying a nominal fee. Your friends will receive separate logins and they will also get separate smart certificates upon successful completion.

The team size may vary from one course to another. Please check the course page for these details.

Yes! All your team members will receive logins to access the online course and will get "Certificate of Completion" after the course completion.

Only 1 kit is provided per team. You may work with the kit alone or add your team members to work along with you on the same kit. Team members can be added at an additional nominal price and will receive certificates as well!

Most of our online courses require kits and we dispatch them to you within 24 Hours. There is no separate price for the kit. You can check details in the course page.

We will dispatch your Skyfi Labs Online Course kit within 24 hours of your payments in a securely packed state from Bangalore through DTDC/ Bluedart or other major courier. We will send you the tracking number by email so you can track the package. The kit should reach you within 4-5 days depending on your location.

No, absolutely not! You can develop further projects with your kit after you finish your online course.

Skyfi Labs kits come with 100% replacement warranty. Also, we make sure that the kits are tested well before dispatching them to you.

You need to attend 2-3 live classes every week. Most of the online live courses can be completed within 4-5 weeks. You can check the details of number of classes in each course page.

Yes. Generally, the live classes will be scheduled during the evenings/weekends. So, you can attend them after your college and learn directly from our experts.

Yes, you will get the study material for the live courses in digital format. You can login to your dashboard and access the video content of the course taken, anytime, anywhere you want.

Each course will have 2 batches every month. You can check the batch start date on each course page itself.

Each live session will have a batch of 10 or less. So, you can interact with the expert live 1-1 and clarify all your doubts in the session itself.

Yes! We provide "Certificate of Completion" for all participants who successfully complete their project and submit the assignment. The certificate will be available for download in your 'My Skyfi Labs' account within 24 Hours of assignmnent submission. In some courses, we also provide 'Certificate of Completion with Distinction' if you complete the challenge provided at the end of the course. You can visit your course page for more information.

Since the classes are held live, you can clarify all your doubts during the session itself with the expert.

The refund can be claimed within 3 days of the kit reaching you. You will have to ship the kit back to us and the refund will be initiated once we receive the kit.
For refund policy on online live classes for kids, please see the "Online Live Classes for Kids FAQs" section below.

Sure! You can always do the program with your friends by paying a nominal fee. Your friends will receive separate logins and they will also get separate smart certificates upon successful completion.

The team size may vary from one course to another. Please check the course page for these details.

Yes! All your team members will receive the schedule of live classes and will get "Certificate of Completion" after the course completion.

Only 1 kit is provided per team. You may work with the kit alone or add your team members to work along with you on the same kit. Team members can be added at an additional nominal price and will receive certificates as well!

Most of our kids online courses require kits and we dispatch them to you within 24-48 Hours in most cases. However, there could be delays when there is heavy demand or due to holidays at the location of our warehouse.
We will send you the tracking number by email so you can track the package. The kit should reach you within 4-5 days once shipped depending on your location.

No, absolutely not! Your kid can develop further projects with the kit and continue learning the concepts.

Skyfi Labs kits come with 100% replacement warranty. Also, we make sure that the kits are tested well before dispatching them to you.

Yes. You can schedule the classes during the evenings/weekends to help your kid learn after school.

Yes! We provide Certificate to your kid after successfully completing their classes, projects and assignments. Your child might get additional opportunities to participate in various competitions and get additional certificates too. The certificate will be available for download in your 'My Skyfi Labs' account or sent to your email.

Your child can clarify all his/her doubts during the session itself with the expert as these are LIVE sessions with a teacher. You can request additional doubt clarification sessions with the teacher to clear doubts after classes too.

For any package, you can cancel the classes and get a refund of the balance amount on a pro-rata basis for the classes remaining.
We also offer 100% refund on the kit. You will have to send the kit back to us and the refund for the kit will be issued once we receive the kit. You can chose to keep the kit with you too, in which case the refund for the kit will not be given and refund would be given only for the classes not consumed.
The refund period is valid until such number of months based on the number of classes you enroll for at a rate of 7 sessions per month from the date of your first session. However, if any delays happen in the classes due to reshipments of hardware or due to teacher unavailability, the refund period would be extended for such number of days.
Click and fill the form to raise refund request - Request for Refund

We do not encourage spot registrations. Our team requires estimate of number of participants attending the program to make necessary arrangements. This will help us plan for the event smoothly with sufficient kits and number of trainers. So we request you to register as early as possible either on our website or with your college representative/ faculty (where applicable)

Since the seats are limited you are advised to register as early as possible. The registration will automatically close down once the seats are full. In addition, we will send you emails which will help you prepare for the program in advance so that you can maximize the learning from this. So we suggest to register as early as you can.

Yes, Your registration can be shifted from one event to another. Please send us an email from your registered email id with following details to register@skyfilabs.com so we can shift your program.

• Name
• Event you initially planned to attend
• Your transaction Id that you got while registering
• Which event do you want to shift to?

Although we will not provide you accommodation, we will help you by giving you the details of some economical paying guest facilities/ private hostels (Ladies and Gents) that are close to the venue. In some cases, the host college provides accommodation in their hostels. You can find this information on your event page and contact them to finalize an accommodation that suits you.

The program will start at 9 AM and will end at 5 PM each day. The confirmation of the same (along with details of any changes) will be sent to you as an SMS and Email alert 1-2 days before the program starts.

• Our well experienced and interactive trainers will be taking the classes
• All our trainers are our full time employees of Skyfi Education Labs Pvt Ltd and they are trained very well to deliver a quality program. They will follow the standard procedures developed by us to ensure good quality program. The trainers are continuously monitored using the feedback we get from students/ faculty and are filtered to ensure you always get a good trainer and a quality training program.

Most of our programs are open to people from all backgrounds who are interested in practical learning. The trainer starts each session from the basics to ensure everyone can learn. In case of any prerequisites, they will be clearly mentioned in your event page. You can look at them before signing up.

Please write an email to us with your details. We will look at it and help you complete the registration or refund your money. You can send us an email: info@skyfilabs.com or call us at 1800-123-7177 (Toll-Free). In case we are unavailable when you call, we will call you back within 24 hours and help you.

• Every student gets a Certificate of Completion upon completing the course.
• We also provide Certificate of Distinction to top performers in certain courses. The criterion for this will be clearly mentioned in the program webpage and the trainer will explain the same during the program.

All certificates of Skyfi Labs are system-generated and come with a unique number. The certificates can be downloaded by you by logging in to https://www.skyfilabs.com/account. The certificates can also be verified by anyone using your unique certificate number to check its validity at https://www.skyfilabs.com/verify-certificate.
For classroom programs, the certificates will be released within 24 hours of completiton of the program after we cross-check your attendance. Sometimes we will need confirmation from the host college/ faculty and might take more time. in such cases, we will keep you informed of the delay.

Please visit https://www.skyfilabs.com/account to access your portal. You can use any of the followings as mentioned below,

• Login with Google or Facebook (use registered email address only).
• You may use forget password option and we will send you a password generation link which you can use further to access your profile.

Please visit https://www.skyfilabs.com/account and click on Forget Password option. You need to provide your registered email address and we will send you a password generation link which you can use further to access your account.

It’s really unexpected!! If you have already tried previous solutions then it’s really embracing for us! Please contact our Wowmasters at 1800-123-7177 or drop a mail at info@skyfilabs.com and give us a chance to assist you further.

You need to contact our Wowmasters at 1800-123-7177 or drop a mail at info@skyfilabs.com and give us a chance to assist you further.

You need to contact our Wowmasters at 1800-123-7177 or drop a mail at info@skyfilabs.com and give us a chance to assist you further.

You should bring the payment receipt (if online payment), DD (if paying via DD), confirmation email that you received, your college ID card, notebook and pen to the venue. Some courses require you to bring a laptop. You can find this details in your event page. You will also get an email if we have any special requirements for your program.

For some workshops involving Software Modelling, Programming and Robotics, you are advised to bring a laptop but is not mandatory. In case you are unable to bring a laptop, our trainer will help you by combining you with other members/ teams that have a laptop. You will get an email 24-48 hours before the program informing you if you need to bring a laptop. The mail will contain all other information needed for you to prepare and attend the program.

The venue details are present on the program page. In addition, our team will send you the following information by email 1-2 days before the event.

• The location on Google maps
• Directions and Local city bus numbers(where possible)
• The trainer contact details